Legal & Compliance Center
Secure, transparent, and compliant policies governing your use of Green International platforms and services.
Last Updated: March 3, 2026Terms of Service
These Terms of Service ("Terms") govern your access to and use of the Green International Eximp ("Company", "we", "us", or "our") website, portals, tracking systems, and associated services (collectively, the 'Platform'). By accessing or using our Platform, you agree to comply with these Terms.
1. User Rights and Responsibilities
By accessing our platform, you agree to:
- Provide accurate and complete information when executing inquiries or tracking orders.
- Maintain the confidentiality of any access credentials provided for order tracking or vendor portals. You are responsible for all activities conducted under your access credentials.
- Use the platform exclusively for legitimate business purposes associated with textile trading, tracking, or related services.
2. Company Rights and Limitations
Green International reserves the right to modify, suspend, or terminate platform access or services at our discretion, without prior notice, if these Terms are violated or for routine maintenance.
3. Acceptable Use Restrictions
Users are strictly prohibited from:
- Engaging in unauthorized or automated scraping, data mining, or programmatic access to platform interfaces and databases.
- Attempting to bypass security mechanisms, access controls, or authentication protocols.
- Transmitting malicious software, viruses, or deploying attacks against platform infrastructure.
4. Intellectual Property Ownership
All content, trademarks, logos, system architectures, and documentation contained on this platform are the exclusive intellectual property of Green International Eximp. No user is granted license to utilize these assets without explicit written authorization.
5. Modification and Termination
We retain the right to formally alter these terms at any time. Changes become effective immediately upon posting. We may additionally terminate your access without liability if non-compliance with these terms is identified.
Privacy Policy
Green International Eximp is committed to safeguarding your personal and corporate data in compliance with international data protection frameworks.
1. Data Collection & Purpose
We collect and process the following data categories for explicit business purposes:
- Contact Identifiers: Names, email addresses, phone numbers, and company details provided via contact forms to facilitate inquiries and sales.
- Transaction Data: Green Order IDs and shipment metrics necessary to populate platform tracking endpoints.
- Technical Data: IP addresses and browser configurations logged automatically to secure our infrastructure against misuse and optimize user experience.
2. Legal Basis and Retention
Data processing is conducted on the legal basis of legitimate commercial interest and contractual necessity. We retain user identifiers and communications only as long as necessary to fulfill business objectives, auditing, or mandatory regulatory compliance requirements.
3. Data Sharing & Cross-Border Transfers
As an international company maintaining presences in India and China, data may be accessed cross-regionally. We implement strict internal mechanisms ensuring data transferred across borders is protected under comprehensive security frameworks. We do not sell data to third parties. Data is shared exclusively with necessary logistics partners and compliance authorities. Recognitions of foreign regulatory exposures are handled strictly in accordance with local trade laws.
4. User Rights
Depending on your jurisdiction, you have the right to:
- Access: Request copies of the data we hold on you.
- Correction: Request rectification of inaccurate information.
- Deletion: Request erasure of your data under applicable conditions.
5. Security & Technical Compliance
Our infrastructure enforces mandatory HTTPS (SSL) encryption for all data transmission. We employ strict access controls, secure cloud storage standards, logging capabilities, and automated defenses against scraping and unauthorized access.
Cookie Policy
Our platform uses cookies to enhance functionality and secure your session.
1. Essential Cookies
We deploy strictly necessary cookies required for platform operation, such as preserving user states, enabling secure logins to our admin architecture, and load-balancing traffic.
2. Performance and Analytics
Non-identifiable analytical cookies may be utilized to assess how users interact with our site, enabling us to implement accessibility improvements and monitor infrastructure response times.
3. Cookie Management
You may configure your browser to refuse non-essential cookies. Restricting essential cookies may inhibit your ability to use order tracking or portal functions.
Platform Liability Protections
1. Disclaimer of Warranties
The platform and its tracking features are provided on an "AS IS" and "AS AVAILABLE" basis. Green International disclaims all warranties, express or implied, including merchantability or fitness for a specific platform function.
2. Limitation of Liability
Under no circumstances shall Green International Eximp, our directors, or affiliates be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use this platform, including lost shipments, data delays, or unauthorized access.
3. Continuous Service and Information
We provide no guarantee of uninterrupted service. The commercial status and tracking indicators displayed are non-binding informational estimates. Real-world shipping conditions factor heavily into final results.
4. Force Majeure
Green International takes no liability for platform downtimes or service disruptions caused by events entirely beyond our control, including natural disasters, acts of government, or widespread internet infrastructure failure.
Governance & Jurisdiction
1. Governing Law
These terms and all compliance structures shall be governed by and construed strictly in accordance with the laws of Haryana, India, without regard to conflict of law principles.
2. Dispute Resolution
Any disputes arising out of your utilization of our digital platforms or services shall be exclusively resolved through binding arbitration seated in Gurugram, Haryana. Users thereby forfeit rights to class-action litigation against Green International Eximp.
3. International Trade Compliance
Green International explicitly complies with export controls and economic sanctions governing jurisdictions we operate within. Users accessing our systems to coordinate global shipments verify their own adherence to these commercial and digital trade regulations.
4. Indemnification
You agree to indemnify and wholly hold harmless Green International Eximp from any claims, losses, damages, or liabilities stemming from your improper use of this platform, breach of these terms, or violation of applicable regulatory mandates.